Nobody likes to have to report a fault or damage of a previously purched product. However, if that is the case, one wants to be able to report the defect efficiently and without complications to then receive an answer as soon as possible. Thanks to the VBL COMPLAINTS application, the client can take pictures or record a video showing the encountered damage, attach relevant documents and send a request for a resolution to the shop where the procust was purchased.

Nobody likes to have to report a fault or damage of a previously purched product. However, if that is the case, one wants to be able to report the defect efficiently and without complications to then receive an answer as soon as possible. Thanks to the VBL COMPLAINTS application, the client can take pictures or record a video showing the encountered damage, attach relevant documents and send a request for a resolution to the shop where the procust was purchased.

How does it work

  • 1. You notice that the product you received is faulty
  • 2. File a complaint
  • 3. Enter the purchase date together with the date when the damage was noticed
  • 4. Register the damage by attaching photos or a video
  • 5. Fill in all the necessary information regarding the purchase of the product such as the receipt, warranty card and barcode
  • 6. Choose your preferred complaint resolution; repair, refund etc.
  • 7. Send the completed form
  • 8. You will now receive a PUSH notification about the status of your complaint

Application presentation

Inspiration

We’re getting to the point where photo quality is already so good that the focus is turning to the smarts that you build beyond that.

Google’s vice president product manager Mario Queiroz

I used to tell people I wrote software for Android, and they’d look at me like I had three heads. That wasn’t even a year ago. Now everyone knows what it is.

Michael Novak, who handles Android development at Medialets

The promise of Android goes beyond one device. We’re going to see products running Android that no one has ever envisioned possible.

Andy Rubin, Vice president for engineering at Google and a primary architect behind Android

No cloud company on Earth aligns more precisely with that new model than Microsoft, and under CEO Nadella, no company has done and is doing more to continue to push the customer-centric POV and potential of enterprise cloud computing.

Forbs, Bob Evans

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